To perform patient chart pulls a privacy protocol must be used to field your online market research studies. This protocol is based on a set of unique ID numbers for each study. Typically, the IDs are a random set of 6 to 15 characters to ensure NO patient identifiable information is collected during the online survey. This protocol is compliant with the U.S.A. Health Insurance Portability and Accountability Act (HIPAA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. This must be followed throughout the entire data collection project life cycle including:
- Survey Programming, Hosting and Translation
- Online Sample Solutions
- Translations (Open ended questions or Other, please specify) Back To English
- Data Delivery
More details on the Health Insurance Portability and Accountability Act can be found at http://www.hhs.gov/ocr/privacy/ and please reference http://www.priv.gc.ca/index_e.cfm for Canada’s Personal Information Protection and Electronic Documents Act.
An Inet survey platform is specifically designed for researchers that are looking to instruct physicians to pull patient charts. It protects respondent confidentiality by never including respondent’s identifying information, such as name, address, and telephone number, and zip (postal) code. This includes technology fingerprints where a computer device (PC, Laptop, iPad, Smartphone) details are not captured in the data. When required this must also support the use of chart data to gather longitudinal data (i.e. for diabetes studies gather blood sugar levels over time) and/or presenting this data at the end of the survey for product / concept evaluations by the physician. Please see below how an Inet platform may work for a typical data collection project to pull patient charts.
